/* Zip.Agency — PRO + CONSUMER portals. Extends the public luxury-simplicity
   system (same gold, cream canvas, SF Pro). Mobile-first, genuinely responsive.
   The fake-phone-frame mockup chrome has been removed. */
:root{
  --ink:#1D1D1F; --sub:#6E6E73; --hair:rgba(0,0,0,.08); --hair2:rgba(0,0,0,.05);
  --bg:#FBFBFD; --gold:#B08D4F; --goldsoft:#F3ECDE; --goldline:rgba(176,141,79,.32);
  --radius:24px; --green:#2E7D5B; --red:#9B2C2C; --redsoft:#FBECEC;
  --amber:#9A6A12; --ambersoft:#FBF3E2; --bluesoft:#EAF1F7; --blue:#2C5A86;
  --nav-h:56px; --maxw:1100px; --maxw-narrow:480px;
  --pad:clamp(20px,5vw,40px); --tabbar-h:72px;
}
*{margin:0;padding:0;box-sizing:border-box;-webkit-tap-highlight-color:transparent}
html{scroll-behavior:smooth}
body.portal{
  font-family:-apple-system,BlinkMacSystemFont,"SF Pro Display","SF Pro Text","Segoe UI",system-ui,sans-serif;
  background:var(--bg);
  color:var(--ink);-webkit-font-smoothing:antialiased;letter-spacing:-.01em;
  min-height:100vh;min-height:100dvh;overflow-x:hidden;
}
a{color:inherit;text-decoration:none}
img{max-width:100%}
:focus-visible{outline:2px solid var(--gold);outline-offset:2px;border-radius:4px}

/* ============================================================
   Real brand bar (replaces fake phone status bar) — matches public .nav
   ============================================================ */
.pnav{position:sticky;top:0;z-index:100;background:rgba(251,251,253,.82);
  backdrop-filter:saturate(180%) blur(14px);-webkit-backdrop-filter:saturate(180%) blur(14px);
  border-bottom:1px solid var(--hair)}
.pnav-inner{max-width:var(--maxw);margin:0 auto;height:var(--nav-h);padding:0 var(--pad);
  display:flex;align-items:center;justify-content:space-between;gap:16px}
.pnav-brand{display:flex;align-items:center;gap:7px;font-size:19px;font-weight:600;letter-spacing:-.03em;color:var(--ink)}
.pnav-brand .dot{width:8px;height:8px;border-radius:50%;background:var(--gold);flex:none}

/* ============================================================
   Responsive content column (replaces the absolutely-positioned .screen)
   .screen = centered narrow column for auth/forms/dashboards.
   ============================================================ */
.portal-shell{width:100%;min-height:calc(100dvh - var(--nav-h))}
.screen{
  width:100%;max-width:var(--maxw-narrow);margin:0 auto;
  padding:18px var(--pad) calc(var(--tabbar-h) + env(safe-area-inset-bottom) + 28px);
  display:flex;flex-direction:column;min-height:calc(100dvh - var(--nav-h));
}
/* pages without a bottom tabbar (auth) don't need the tabbar gutter */
.screen.no-tabbar{padding-bottom:calc(env(safe-area-inset-bottom) + 40px)}
/* wider column for data-dense dashboards/tables when a view opts in */
.screen.wide{max-width:760px}

/* portal top bar (in-content greeting / sign-out row) */
.pbar{display:flex;align-items:center;gap:9px;margin-top:4px;margin-bottom:4px}
.pbar .dot{width:8px;height:8px;border-radius:50%;background:var(--gold)}
.pbar .nm{font-size:18px;font-weight:600;letter-spacing:-.03em}
.pbar small{font-weight:500;color:var(--sub);font-size:11px;letter-spacing:.06em;text-transform:uppercase;margin-left:auto}
.pbar form{margin-left:auto}
.logout{background:none;border:none;font:inherit;font-size:12px;color:var(--sub);font-weight:500;cursor:pointer;letter-spacing:.02em}

/* headings */
.ph-eyebrow{font-size:12px;font-weight:600;color:var(--gold);letter-spacing:.08em;text-transform:uppercase;margin-top:14px}
.ph-h{font-size:clamp(24px,6vw,28px);font-weight:600;letter-spacing:-.03em;line-height:1.08;margin-top:6px}
.ph-sub{font-size:13.5px;color:var(--sub);line-height:1.5;margin-top:8px}
.sect{font-size:12px;font-weight:600;color:var(--sub);letter-spacing:.06em;text-transform:uppercase;margin:22px 0 10px}
.back{display:flex;align-items:center;gap:4px;color:var(--ink);font-size:15px;font-weight:500;cursor:pointer;margin-top:6px;width:fit-content}
.back svg{color:var(--ink)}

/* stat grid */
.stats{display:grid;grid-template-columns:1fr 1fr;gap:10px;margin-top:18px}
.stat{background:#fff;border:1px solid var(--hair);border-radius:18px;padding:16px 16px;box-shadow:0 12px 30px -26px rgba(0,0,0,.4)}
.stat .v{font-size:28px;font-weight:600;letter-spacing:-.03em;line-height:1}
.stat .l{font-size:11.5px;color:var(--sub);font-weight:500;margin-top:7px;letter-spacing:.02em}
.stat.wide{grid-column:1/-1}
.stat .v.gold{color:var(--gold)}
.stat .v.green{color:var(--green)}

/* cards / list rows */
.list{display:flex;flex-direction:column;gap:10px;margin-top:4px}
.row{display:block;background:#fff;border:1px solid var(--hair);border-radius:18px;padding:15px 16px;box-shadow:0 12px 30px -28px rgba(0,0,0,.38);transition:transform .12s}
.row:active{transform:scale(.99)}
.row .top{display:flex;align-items:center;gap:10px}
.row .ttl{font-size:16px;font-weight:600;letter-spacing:-.02em}
.row .meta{font-size:12.5px;color:var(--sub);font-weight:500;margin-top:5px;line-height:1.5}
.row .ch{margin-left:auto;color:#C4C4C7;flex:none}

/* status pills */
.pill{display:inline-flex;align-items:center;gap:5px;font-size:11px;font-weight:600;letter-spacing:.02em;padding:5px 10px;border-radius:30px;white-space:nowrap}
.pill.gold{background:var(--goldsoft);color:var(--gold);border:1px solid var(--goldline)}
.pill.green{background:#E8F3EE;color:var(--green);border:1px solid rgba(46,125,91,.25)}
.pill.amber{background:var(--ambersoft);color:var(--amber);border:1px solid rgba(154,106,18,.25)}
.pill.red{background:var(--redsoft);color:var(--red);border:1px solid rgba(155,44,44,.22)}
.pill.blue{background:var(--bluesoft);color:var(--blue);border:1px solid rgba(44,90,134,.22)}
.pill.grey{background:#F1F1F2;color:var(--sub);border:1px solid var(--hair)}
.pill .pdot{width:6px;height:6px;border-radius:50%;background:currentColor}

/* SLA clock */
.sla{display:inline-flex;align-items:center;gap:6px;font-size:12px;font-weight:600;color:var(--amber)}
.sla.expired{color:var(--red)}
.sla svg{flex:none}

/* big detail card */
.dcard{background:#fff;border:1px solid var(--hair);border-radius:var(--radius);padding:22px 20px;box-shadow:0 18px 40px -30px rgba(0,0,0,.4);margin-top:18px}
.dcard h3{font-size:20px;font-weight:600;letter-spacing:-.02em}
.kv{display:flex;justify-content:space-between;gap:14px;padding:11px 0;border-top:1px solid var(--hair);font-size:14px}
.kv:first-of-type{border-top:none}
.kv .k{color:var(--sub);font-weight:500}
.kv .vv{font-weight:600;text-align:right}

/* action buttons */
.acts{display:flex;flex-direction:column;gap:10px;margin-top:18px}
.actrow{display:flex;gap:10px}
.btn{display:flex;align-items:center;justify-content:center;gap:8px;width:100%;background:var(--ink);color:#fff;font:inherit;font-size:16px;font-weight:600;letter-spacing:-.01em;border:none;border-radius:16px;padding:16px;cursor:pointer;transition:transform .12s}
.btn:active{transform:scale(.975)}
.btn.gold{background:var(--gold)}
.btn.green{background:var(--green)}
.btn:disabled{opacity:.4;pointer-events:none}
.btn-ghost{flex:1;display:flex;align-items:center;justify-content:center;gap:7px;background:#fff;color:var(--ink);border:1px solid var(--hair);border-radius:15px;padding:14px;font:inherit;font-size:14.5px;font-weight:600;cursor:pointer;transition:background .15s}
.btn-ghost svg{color:var(--gold)}
.btn-ghost:active{background:#F4F2ED}
.btn-ghost.danger{color:var(--red)}.btn-ghost.danger svg{color:var(--red)}
.btn2{display:block;text-align:center;color:var(--sub);font-size:14px;font-weight:500;margin-top:14px;cursor:pointer}
.inline-f{display:contents}

/* forms */
.field{margin-top:14px}
.field label{display:block;font-size:12px;font-weight:500;color:var(--sub);letter-spacing:.04em;text-transform:uppercase;margin-bottom:7px}
.field input,.field select,.field textarea{width:100%;background:#fff;border:1px solid var(--hair);border-radius:14px;padding:14px 15px;font:inherit;font-size:16px;font-weight:500;color:var(--ink);outline:none;transition:border-color .2s}
.field input:focus,.field select:focus,.field textarea:focus{border-color:var(--gold)}
.field textarea{min-height:84px;resize:vertical}
.field-err{color:var(--red);font-size:12px;font-weight:500;margin-top:7px}
.errbar{margin-top:14px;background:var(--redsoft);border:1px solid rgba(180,40,40,.25);color:var(--red);font-size:13px;font-weight:500;border-radius:12px;padding:11px 14px}
.okbar{margin-top:14px;background:#E8F3EE;border:1px solid rgba(46,125,91,.28);color:var(--green);font-size:13px;font-weight:600;border-radius:12px;padding:11px 14px}
.checkrow{display:flex;gap:11px;align-items:flex-start;margin-top:16px;background:#F8F7F4;border:1px solid var(--hair);border-radius:14px;padding:13px 14px}
.checkrow input{margin-top:2px;width:19px;height:19px;accent-color:var(--gold);flex:none}
.checkrow span{font-size:12px;color:var(--sub);line-height:1.5}

/* tabs (segmented) */
.tabs{display:flex;gap:4px;background:#EFEEEB;border:1px solid var(--hair);border-radius:14px;padding:4px;margin-top:16px}
.tabs a{flex:1;text-align:center;font-size:13px;font-weight:600;color:var(--sub);padding:9px 6px;border-radius:10px;transition:.15s}
.tabs a.on{background:#fff;color:var(--ink);box-shadow:0 2px 6px rgba(0,0,0,.08)}

/* empty state */
.empty{text-align:center;padding:40px 20px;color:var(--sub)}
.empty .seal{width:56px;height:56px;border-radius:50%;background:var(--goldsoft);display:flex;align-items:center;justify-content:center;color:var(--gold);margin:0 auto 16px}
.empty h3{font-size:18px;font-weight:600;color:var(--ink);letter-spacing:-.02em}
.empty p{font-size:13.5px;line-height:1.5;margin-top:8px}

/* meter (responsiveness / rating bar) */
.meter{height:8px;background:#EDECE8;border-radius:6px;overflow:hidden;margin-top:10px}
.meter > i{display:block;height:100%;background:linear-gradient(90deg,var(--gold),#C9A86A);border-radius:6px}

/* ============================================================
   Bottom tab bar — real fixed mobile bottom-nav (no phone frame).
   On wide screens it stays a comfortable centered pill.
   ============================================================ */
.tabbar{
  position:fixed;bottom:0;left:0;right:0;z-index:90;
  height:calc(var(--tabbar-h) + env(safe-area-inset-bottom));
  padding:9px 6px env(safe-area-inset-bottom);
  background:rgba(251,251,253,.92);
  backdrop-filter:saturate(180%) blur(18px);-webkit-backdrop-filter:saturate(180%) blur(18px);
  border-top:1px solid var(--hair);
  display:flex;align-items:flex-start;justify-content:space-around;
}
.tabbar a{display:flex;flex-direction:column;align-items:center;gap:3px;color:#A7A7AC;font-size:10px;font-weight:600;letter-spacing:.01em;flex:1;padding-top:3px}
.tabbar a.on{color:var(--gold)}
.tabbar a svg{width:23px;height:23px}

/* auth screens */
.auth-hero{margin-top:22px}
.auth-hero h1{font-size:clamp(28px,8vw,34px);font-weight:600;letter-spacing:-.035em;line-height:1.08}
.auth-hero p{font-size:14px;color:var(--sub);line-height:1.5;margin-top:10px}
.auth-foot{font-size:13px;color:var(--sub);text-align:center;margin-top:18px}
.auth-foot a{color:var(--gold);font-weight:600}
.prefill{display:flex;align-items:center;gap:8px;margin-top:16px;background:var(--goldsoft);border:1px solid var(--goldline);border-radius:14px;padding:12px 14px;font-size:13px;font-weight:600;color:var(--gold)}
.prefill svg{flex:none}

/* misc */
.muted{color:var(--sub)}
.spacer{flex:1}
.note{font-size:11.5px;color:var(--sub);line-height:1.5;margin-top:14px;text-align:center}
.contact-box{background:#F8F7F4;border:1px solid var(--hair);border-radius:14px;padding:14px 15px;margin-top:14px}
.contact-box .c-name{font-size:16px;font-weight:600}
.contact-box .c-line{font-size:14px;color:var(--ink);font-weight:500;margin-top:6px;display:flex;align-items:center;gap:8px}
.contact-box .c-line svg{color:var(--gold);flex:none}
.evt{display:flex;gap:11px;padding:10px 0;border-top:1px solid var(--hair2);font-size:12.5px}
.evt:first-child{border-top:none}
.evt .et{font-weight:600;color:var(--ink)}
.evt .ew{color:var(--sub);font-weight:500}
.evt .etime{margin-left:auto;color:#B0B0B5;font-size:11px;white-space:nowrap}

/* ============================================================
   Wider breakpoints — comfortable centered layout on tablet/desktop
   ============================================================ */
@media (min-width:768px){
  .screen{padding-top:28px}
  /* center the bottom-nav into a constrained floating pill on desktop */
  .tabbar{
    left:50%;transform:translateX(-50%);right:auto;bottom:18px;
    width:min(420px,calc(100% - 32px));
    height:auto;padding:8px 8px;
    border:1px solid var(--hair);border-top:1px solid var(--hair);
    border-radius:22px;
    box-shadow:0 18px 40px -22px rgba(0,0,0,.45);
  }
  .tabbar a{padding-top:2px}
}
@media (min-width:1100px){
  .screen.wide{max-width:880px}
}